Available for the right opportunity

I make complex technology easy to trust.

Solutions engineering, technical sales, customer discovery, demos, AI-driven workflows, and leadership—connected by one goal: helping customers make confident decisions.

Technical DiscoveryProduct DemosAI & AutomationCustomer TrustSales Enablement
Professional headshot of Jeff Moon
Greenville / Spartanburg, SC Business × People × Technology
Sales Engineering
Customer Success
Builder Mindset
0Years in customer-facing technology
1000sof customers supported
0business & organization sites built
DiscoveryDemosSolution DesignTechnical SalesAI WorkflowsLeadershipCustomer SuccessWeb Strategy DiscoveryDemosSolution DesignTechnical SalesAI WorkflowsLeadershipCustomer SuccessWeb Strategy

How I work

Strong technology matters. Clear communication closes the gap.

I’m at my best where business, people, and technology meet. I translate technical details into practical outcomes and help teams move from uncertainty to a clear next step.

01

Customer-first discovery

I uncover what the customer actually needs, what is blocking them, and what outcome matters most—before jumping to a product pitch.

ListenMapValidateDeliver
02

Simple technical explanation

I make technical products easier to understand for owners, executives, operators, and everyday users.

03

Sales partnership

I help account teams prepare, position, demo, answer objections, and maintain momentum through the sales cycle.

Jeff Moon profile portrait
Ownership mindsetFigure out what needs to happen. Then help make it happen.

Trust over hype

I’d rather earn confidence with a clear answer than overpromise to win a moment.

Best-fit roles

Where I can create immediate value.

01
SE

Solutions Engineer

Discovery, demos, technical validation, solution mapping, customer education, and sales-cycle support.

  • Live demos
  • Technical discovery
  • Solution mapping
02
TS

Technical Sales

Helping sales teams connect product capabilities to customer outcomes and navigate technical objections.

  • Sales enablement
  • Technical objections
  • Value positioning
03
CS

Customer Success / TAM

Guiding customers through adoption, workflow change, training, technical alignment, and long-term value.

  • Adoption
  • Training
  • Technical partnership

Experience

A career built around customers and technology.

2007 — 2026
Vow Inc. / Lumistry

Lead Sales Engineer

Led customer-facing technical sales and solution conversations for independent pharmacy technology. Supported proposals, quotes, onboarding, implementation, retention, sales enablement, and product education through a major period of company growth.

Technical SalesDiscoveryDemosImplementationSales Training
2006 — 2009
Hospice Care of South Carolina

IT Director

Managed technology operations and supported internal teams with infrastructure, systems, user support, and business technology needs.

IT LeadershipOperationsSystems Support
2001 — 2006
Ivey Communications

Network Administrator

Supported network administration, technical troubleshooting, communications systems, and customer-facing technology needs.

NetworkingTroubleshootingCommunications

Selected work

I don’t just talk about technology. I build with it.

Selected business and organization websites showing hands-on work in messaging, digital presence, user experience, and customer-facing execution.

Leadership in action

Leadership gets real when people depend on you.

Coaching, non-profit leadership, and team development sharpen how I communicate, set expectations, solve problems under pressure, and help people improve.

Founder / President5G Prime youth baseball & softball
Coach & communicatorClear direction, accountability, development
Builder mentalityBrand, operations, fundraising, community
Visit 5G Prime

Let’s talk

Need someone who can bridge the gap between what customers need and what technology can do?

I’m open to the right Solutions Engineer, Sales Engineer, Technical Sales, Customer Success, Technical Account, or digital technology opportunity.

Greenville / Spartanburg, South Carolina